DB Administration, Security and Compliance for First Distribution

DB Administration, Security and Compliance for First Distribution

First Distribution’s Database Administration, Security and Compliance needs lead it to trusted advisor, Ascent Technology. For any large organisation, Database Administration (DBA) is a vital part of maintaining their Data Platform Operations effectively. As it has...

Ascent Technology helps Bidfood SA migrate to Microsoft Azure

When Bidfood SA chose to modernise and migrate its data platform to Microsoft Azure, it turned to Ascent Technology for help. In a world that is digitally transforming, it is more vital than ever to an organisation’s success to utilise the latest platforms to drive...

Ascent Technology helps migrate Phumelela Gaming to Azure

A Windows Server and SQL Server consolidation, optimisation and migration to Microsoft Azure enables the company to reduce costs, modernise its data platform and boost its innovation capabilities. As an operator running two distinct betting businesses, Phumelela...


Database System Health Check Service from Ascent Technology

Database System Health Check Service from Ascent Technology

A Database System Health Check assesses if your Database is running optimally, and can help diagnose challenges before performance issues, and/or down time affect your users. That’s where Ascent's Database Health Check Service comes in. Our Database Health Check...

Database Security and Compliance with DB Shield

The growing number of threats to databases and unauthorised access to the data within, is clearly creating on-going headaches for CIOs. Solving these headaches may not be easy, but by asking the right questions, CIOs can begin to overcome their Database Security and...

Database Administration and Support Service from Ascent Technology

Economic volatility is driving a greater number of organisations to consider cost cutting measures and to implement consolidation procedures. This situation is further compounded by the growing skills shortage that makes it more difficult for businesses to acquire and...


Microsoft Data and Analytics Partner of the Year Finalist

Microsoft Data and Analytics Partner of the Year Finalist

Ascent Technology continues its strong showing in the Microsoft Partner of the Year awards, as a finalist in the Data and Analytics Partner of the Year award. Finalist Data and Analytics Partner of the Year "It is always gratifying to be recognised by Microsoft as one...



From the Desk of the MD – January 2019

From the Desk of the MD – January 2019

The start of another year inevitably brings with it the promise of change, and in wishing all our clients a happy New Year, we would like to suggest that 2019 is going to be a year of considerable and exciting change. After all, not only do we have what are sure to be...

Case Study BetterBond

Ascent Technology’s comprehensive skills help keep BetterBond at number one

26 Sep 2013
Having gained market share very quickly when it first launched, BetterBond, South Africa’s biggest bond originator, has grown to be the market leader in the home loan arena.

Having gained market share very quickly when it first launched, BetterBond, South Africa’s biggest bond originator, has grown to be the market leader in the home loan arena. However, this rapid growth also led to a scenario where the organisation’s information technologies and applications were struggling to keep pace. When BetterBond found itself in need of a partner to help it improve the performance and scalability of its database technologies, it turned to Ascent Technology.

As a trusted advisor with a deep understanding of complex database environments, Ascent was able to bring both skilled personnel and a strong technical focus to the table. This was ideally suited to BetterBond’s requirements.

“BetterBond’s core transactional system is called Dealmaker, which is one of our organisation’s key competitive edges in this market and one of the reasons we are number one. However, our rapid growth meant that we reached a point where we needed to completely re-architect this custom software,” says Johan de Bruyn, BetterBond’s chief operating officer.

He says that the success of this newly re-architected Dealmaker application was vital, in order to ensure that BetterBond could continue to deliver the highest quality services to its customer base.

“To this end, Ascent’s role was critical. Firstly, they helped us to maintain and extend the lifecycle of the original Dealmaker application, while we were in the process of redeveloping and redesigning it. In addition, they helped us to improve and re-architect our database environment, which was the real key to the success of the new rollout.”

De Bruyn points out that a crucial part of the project was the consolidation and upgrading of the company’s database environment. This involved the consolidation and upgrading of several Microsoft SQL Server instances to Microsoft SQL 2008. This was achieved by combining the skills and resources of the internal resources with Ascent’s expertise.

“In addition, Ascent also used Microsoft Reporting Services to develop reports that are used to manage and monitor the health and growth of the SQL server environment. BetterBond also utilises this technology to obtain the benefits of regular and comprehensive business reports,” he states.

De Bruyn says that Ascent was able to effectively take a snapshot of where the organisation was, and – utilising this – help it to address the challenges created by its fast growth, while also enabling a seamless migration to the upgraded Microsoft technology environment.

“The three crucial aspects for us were improved performance, increased uptime and better availability. Thanks to the consolidation, management and performance monitoring delivered by Ascent, we have realised all three, along with increased cost savings. As a trusted advisor and partner, Ascent has also helped us to develop a strategic roadmap for the future. This will be instrumental in helping us to maintain the number one position in our field in the long term.”

“In addition, this trusted partner role has extended to include recommending additional value added service providers. In those instances where BetterBond’s needs have fallen outside Ascent’s ambit, the company has proposed other Microsoft partners who can fulfil these requirements,” he says.

According to de Bruyn, it was important from the outset to find a partner like Ascent, with the credibility and skills to meet BetterBond’s requirements. He states that the relationship between the two organisations is now well established, and it has grown into a trusted and fulfilling partnership.

“The current service level agreements Ascent has provided, coupled with the strategic roadmap for the future it has developed for us, means that when the time comes to renew our contracts, we definitely envisage a continuation of this long and fruitful relationship,” he concludes.

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